Business Relationship Manager (Anambra)

About the Role

Moniepoint is a leading financial technology company digitizing Africa's real economy by building a robust financial ecosystem for businesses. We provide comprehensive payment, banking, credit, and business management tools designed to help enterprises succeed. We are currently looking for a results-driven Business Relationship Manager to join our field team in Anambra and accelerate our local footprint.

• Drive business growth by identifying, visiting, and onboarding prospective merchants through strategic field engagement and local trade community outreach.
• Educate business owners on Moniepoint’s suite of products, recommending tailored financial solutions to match their operational goals.
• Achieve and consistently exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
• Manage end-to-end merchant acquisition, ensuring accurate KYC documentation and strict adherence to regulatory guidelines and operational SOPs.
• Build and nurture long-term relationships with merchants to foster account activity, high transaction volume, and exceptional retention rates.
• Serve as the primary point of contact for customer queries, resolving issues promptly and maintaining transparent discussions on pricing and terms.

• Proven experience in business development, sales, or relationship management, preferably within fintech, banking, or the Nigerian retail sector.
• Strong understanding of the Anambra commercial landscape and local business networks.
• Exceptional interpersonal, negotiation, and communication skills with a customer-first mindset.
• Ability to work independently in a fast-paced field environment and meet ambitious performance targets.
• Possession of a relevant university degree or equivalent professional experience.

• Competitive salary with attractive annual performance bonuses and pension plans.
• Comprehensive health insurance coverage for you and your dependents.
• A people-first company culture that prioritizes employee well-being, collaboration, and mutual respect.
• Continuous learning and professional development opportunities within a fast-growing tech environment.

Skills