About the Role
ipNX Nigeria Limited, a leading infrastructure-based telecommunications and information technology service provider in Nigeria, is looking for a talented Business Analyst to join our growing team. In this role, you will analyze business needs, identify improvement opportunities, and translate requirements into functional and technical specifications that support our enterprise-wide digital solutions and expansion strategy.
Key Responsibilities- Engage business units to elicit, document, and validate functional and non-functional requirements.
- Conduct detailed business analysis including process mapping, gap analysis, and workflow modeling.
- Translate business needs into user requirements, business requirement documents (BRDs), and functional specifications.
- Lead process discovery, re-engineering, improvement, and analysis sessions to eliminate inefficiencies.
- Collaborate with developers, product teams, and vendors to ensure solutions meet strict specifications.
- Participate in user acceptance testing (UAT), test case creation, defect tracking, and solution validation.
- Analyze operational and product performance data to generate actionable insights and executive dashboards.
- Bachelor's Degree in Computer Science, Information Systems, Business Administration, Engineering, or a related field.
- Minimum of 4 years of proven experience in Business Analysis, Process Improvement, or Product/Project Coordination.
- Professional certifications such as CBAP, CCBA, Scrum, or Agile BA are a distinct advantage.
- Strong documentation skills with expertise in preparing BRDs, FRDs, user stories, and workflows.
- Proficiency in business analysis and project management tools like Visio, Jira, Trello, Power BI, and advanced Excel.
- In-depth experience within a telecom or technology-driven environment is highly desirable.
- Competitive salary package with performance incentives.
- Comprehensive health insurance and wellness benefits.
- Opportunities for professional development and career advancement in a leading tech-telecom firm.
- Dynamic, collaborative, and innovative work environment.