About the Role
Lily Hospitals Limited, a leading multi-specialty healthcare provider established in 1984, is seeking a competent and detail-oriented Billing Officer to join our finance team. In this role, you will manage patient billing processes, ensure accurate service charges, process invoices, and facilitate timely payments while maintaining strict compliance with hospital policies and procedures.
Key Responsibilities- Prepare and process accurate bills and invoices for patients, ensuring correct charges for medical services, procedures, drugs, and consumables.
- Verify patient details, treatment records, and charges thoroughly before generating bills to prevent revenue leakages.
- Liaise with HMO officers to verify patient eligibility, coverage, and applicable healthcare tariffs.
- Handle patient billing enquiries, complaints, and payment-related concerns with utmost professionalism.
- Process payments, issue official receipts, and reconcile billing transactions in line with hospital procedures.
- Collaborate effectively with clinical, pharmacy, and laboratory departments to maintain billing accuracy and data integrity.
- Maintain strict confidentiality of all patient information and financial records.
- Bachelor's degree or HND in Accounting, Finance, Business Administration, or a related discipline.
- Minimum of 1 to 2 years of relevant experience in billing, accounting, or finance, preferably within a hospital or healthcare setting.
- Familiarity with hospital management systems (HMS), billing software, and HMO processes.
- Proficiency in Microsoft Office applications, particularly Excel, with strong numerical and analytical skills.
- High level of integrity, strong attention to detail, and excellent customer service abilities.
- Competitive remuneration package based on qualifications and industry standards.
- Opportunities for professional growth within a reputable and expanding healthcare organization.
- A collaborative, supportive, and professional work environment.