About the Role
Sanlam Nigeria, a leading financial services institution and member of the prestigious Sanlam Group, is seeking a dynamic and results-driven Bancassurance Associate to join our growing team. In this role, you will play a pivotal part in bridging the gap between our banking partners and our comprehensive insurance solutions, helping clients achieve financial security while driving business growth across Lagos, South-West, South-South, South-East, and North regions.
Key Responsibilities- Review and process qualified leads provided by our partner banks.
- Proactively sell innovative insurance products and services to existing and prospective customers.
- Maintain up-to-date knowledge of product features, terms, documentation requirements, and processes.
- Guide customers through the documentation and application process for various insurance policies.
- Advise clients on secure payment channels and digital platforms for policy premium payments.
- Ensure absolute compliance with regulatory standards by validating and collecting required customer documents.
- Resolve customer inquiries, address complaints, and escalate issues to Retail Distribution as needed.
- Provide timely updates to customers regarding premium payments and claims requests.
- First degree or equivalent in Marketing, Sales, or a related discipline.
- Minimum of one (1) year of post-qualification experience in sales or customer service.
- Relevant professional qualifications will be an added advantage.
- Deep familiarity and strong understanding of the preferred job location.
- Exceptional marketing and sales expertise with a proven drive for results.
- Strong verbal and written communication skills.
- Excellent customer relationship management abilities.
- Proficiency in computer applications and digital tools.
- High attention to detail and strong record-keeping skills.
- Competitive salary structure with attractive performance-based incentives.
- Comprehensive health insurance and wellness benefits.
- Continuous professional development and career growth opportunities.
- Dynamic, collaborative, and inclusive work environment.