About the Role
Victory Empowerment Centre is seeking a dedicated and detail-oriented Assistant Housekeeper to support our housekeeping department in delivering top-tier cleanliness, hygiene, and presentation standards. In this role, you will play a crucial part in ensuring that all rooms, public areas, and facilities are impeccably maintained to provide a welcoming environment for every guest and visitor.
Key Responsibilities- Assist the Head Housekeeper in managing daily housekeeping operations and departmental workflows.
- Supervise, train, and coordinate room attendants and supporting housekeeping staff.
- Ensure all guest rooms, bathrooms, and public facilities are thoroughly cleaned and properly maintained.
- Conduct routine inspections to guarantee rooms meet strict hotel cleanliness and presentation standards.
- Monitor and manage housekeeping supplies, linens, toiletries, and cleaning materials inventory.
- Report maintenance issues promptly and follow up to ensure timely resolution.
- Monitor staff attendance, evaluate performance, and ensure adherence to hygiene procedures.
- Respond promptly and professionally to guest requests, inquiries, and complaints.
- Mandatory previous work experience in a hotel or hospitality environment.
- Proven professional experience in housekeeping or a similar supervisory role.
- Comprehensive knowledge of hotel housekeeping procedures, cleaning standards, and safety practices.
- Strong organizational, leadership, and attention-to-detail skills.
- Excellent communication and interpersonal abilities.
- Proactive, hardworking, reliable, and service-oriented disposition.
- Must currently reside within or very close to Victoria Garden City (VGC), Lagos.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth within a supportive organizational culture.
- Dynamic and engaging work environment.