Ambassador Support

About the Role

Pad-Up Creations is the leading producer of washable and reusable sanitary pads in Africa. As a pioneering social enterprise, we are dedicated to providing sustainable menstrual hygiene solutions for rural and low-income women and girls. We are currently seeking a dynamic and organized Ambassador Support Officer to help our Ambassadors achieve their recruitment goals and build active, high-performing sales networks across Nigeria.

• Coordinate recruitment announcements and respond promptly to prospective Ambassador enquiries.
• Review applications and organize seamless screening and onboarding activities.
• Collect and verify required documentation while maintaining accurate, confidential records.
• Provide Ambassadors with access to company portals, reporting tools, and promotional materials.
• Assist agents with recruitment plans, follow-up schedules, and regular progress reviews.
• Track recruitment metrics, completed onboarding milestones, and agent activation rates.
• Identify operational bottlenecks, missing documents, and follow up until fully resolved.
• Collaborate closely with internal sales, training, and operational teams.
• Prepare comprehensive progress reports and recommend practical process improvements.

• Proven experience in recruitment administration, customer support, sales coordination, or community management.
• Strong organizational skills with exceptional attention to detail and high data confidentiality.
• Digitally confident with proficiency in spreadsheets, email management, and online forms.
• Exceptional verbal and written communication skills with a persistent, problem-solving mindset.
• Passionate about social impact and women's health initiatives in Nigeria.

• Competitive salary with opportunities for career growth within a leading social enterprise.
• Meaningful work contributing to sustainable menstrual health solutions in Africa.
• A collaborative, inclusive, and mission-driven work environment.

Skills