About the Role
Dr. Peter Odili Cancer & Cardiovascular Hospital (POCCH) is a premier tertiary healthcare institution in Port Harcourt dedicated to delivering advanced, compassionate medical care at international standards. We specialize in oncology, cardiovascular medicine, renal care, advanced surgery, and precision diagnostics, driven by a mission to improve patient outcomes in Nigeria and beyond. We are currently seeking a dedicated Administrative Coordinator - Oncology to manage daily administrative workflows and ensure an exceptional, patient-centred experience.
Key Responsibilities- Coordinate daily administrative and patient-service activities within the oncology department to ensure seamless operations.
- Manage efficient appointment scheduling, patient admissions, and follow-up care logistics.
- Facilitate smooth, professional communication between clinical departments, patients, and external stakeholders.
- Maintain accurate electronic health documentation, medical records, and departmental reports while ensuring strict patient confidentiality.
- Resolve patient inquiries and complaints promptly, delivering compassionate and high-quality customer service.
- Assist in preparing operational reports and supporting multidisciplinary healthcare teams with daily administrative tasks.
- Bachelor's degree or HND in Healthcare Administration, Business Administration, Public Health, or a related discipline.
- A relevant clinical background or previous experience in healthcare operations, hospital administration, or patient coordination is highly advantageous.
- Strong computer literacy, database management, and scheduling skills.
- Exceptional organizational, communication, and interpersonal problem-solving abilities.
- Prior experience in oncology service administration will be considered a strong advantage.
- Competitive salary package commensurate with experience and industry standards.
- Opportunities for professional development and continuous medical education in a world-class facility.
- Comprehensive health insurance coverage for staff and eligible dependents.
- A supportive, collaborative, and mission-driven work environment utilizing cutting-edge healthcare technology.